Frequently Asked Questions

How Can I Track my Order

All orders delivered pan mumbai via standard shipping will be delivered within 2 to 3 days, for express shipping orders will be delivered on the same day. For Mumbai, we dispatch all orders as soon as possible after which our shipping partners take between 2 to 3 days. Track your order here.

What is Minimum Order Quantity

There is no minimum cart value to order, we happily fulfill all your cravings!

Can I make Changes to my order

Once an order is confirmed it cannot be changed. If you'd like to add products, please place a new order and drop us a line so we can ship them together!

Can I make Changes to my order

Once an order is confirmed it cannot be changed. If you'd like to add products, please place a new order and drop us a line so we can ship them together!

Where all do you deliver?

From our website, we currently deliver within Mumbai. For Other cities please call us at (+91)9920884200

I have Not received my order yet

If you have not received your order as per below mentioned timelines, please call us at (+91) 9920884200 between 10 am and 8 pm and we'll look into it right away.

My Order has arrived Damaged

We apologize for the experience. Please share a picture of the damaged package on WhatsApp at (+91) 9920884200 or email us at customercare@mewaz.in so we can fix this for you.

There is an item missing in my order

Sorry about that! Please reach out to us on (+91) 9920884200 (WhatsApp/call) so we can make this right.

What is the shelf life of our products

Since all our products are preservative-free, their shelf life differs, ranging from a day to 6 months. Please refer to the product pages and packaging instructions for each product's shelf life.

Do your products contain any allergens?

Some of our products contain gluten, nuts, dairy and these labels are on the respective product page and packaging for your quick reference. Please note all our products are made in the same facility which processes nuts and gluten.

Are your Products Eggless?

Yes! All our products are 100% eggless and are completely vegetarian.

Where is your store located

Our standalone store is loacted in Vile Parle, Mumbai. We also deliver across Mumbai through our website

What are the store timings?

Our stores are open everyday. Vile Parle 9 am to 9 pm (Weekdays and weekends)

Can I pick up my own order?

Yes, as long as it's within our shop timings. Our stores are open everyday. Vile Parle 9 am to 9 pm (Weekdays and weekends)

Do you have parking at your store?

We have a pay and park facility near the store, subject to availability.